Central Reservations & Corporate Office

Teal Luxury Stays| Door No. IX/1172 | Nehru Park | Muvattupuzha (PO) Kerala – 686661

Reservations - +91 9567679968

Sales & Marketing - + 91 7034229991

sales@tealluxurystays.com

www. tealluxurystays.com

Sales & Marketing Office

Teal Luxury Stays| 113 |First Floor| Living Style Mall| Pocket – 06/ Jasola |New Delhi – 110025

Sales & Marketing - + 91 7034229991

Reservations- +91 9567679968

sales@tealluxurystays.com

www. tealluxurystays.com

Teal Heritage Villa & Event Center – Koothattukulam

Oliyappuram P.O | Koothattukulam | Near TM Jacob Memorial Government College | Ernakulum | Kerala - 686662

Property Contact No - +91 85903 27420

Central Reservations - +91 9567679968

Sales & Marketing- + 91 7034229991

Rains Valley Resort Mankulam – Munnar

Thalumkandam, Mankulam, Munnar, Kerala 685565

Property Contact No - + 91 6282890494

Central Reservations - +91 9567679968

Sales & Marketing- + 91 7034229991

Agronest Farm & Resort – Wayanad

Cheeral, kuduki, Wayanad, Kerala- 673595

Property Contact No - + 91 9810086854

Central Reservations - +91 9567679968

Sales & Marketing- + 91 7034229991

Teal Vacation Hauz – Panchalimedu

Teal Vacation Hauz – Panchalimedu

Property Contact No -

Central Reservations - +91 9567679968

Sales & Marketing- + 91 7034229991

Thampuran’s Heritage Backwater Resort

Kuttanad, Alappuzha

Property Contact No -

Central Reservations - +91 9567679968

Sales & Marketing- + 91 7034229991

Cancellation Policy:

All cancellations should be done 7 Days prior to the day of arrival, to be exempt from the cancellation charge. which is equivalent to 1-day full retention charges. All No shows will also attract 1 day’s full retention charges. If any Cancelations Mentioned in the voucher other than these cancelation policies, the same will be applicable that also.

Limitation of liability:

Teal Luxury Stays and/or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Teal Luxury Stays and/or the Payment Service Providers, its employees, directors, and its third party agents involved in processing, delivering or managing the Services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Services.

Teal Luxury Stays Refund Policy

In the event there is any refund/claim for/ of charge back by the User for any reason whatsoever, such refund (if any) shall be effected only by Teal Luxury Stays Hotels via payment gateway or by means as Teal Luxury Stays deems appropriate.

No claims for refund/ charge back shall be made by any User to the Payment Service Provider(s) and in the event such claim is made it shall not be entertained.

In these Terms and Conditions, the term “Charge Back” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider’s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto.

Governing Law & Jurisdiction

These Conditions are governed by the laws in force in India and you agree to submit to the sole jurisdiction of the courts within the State of Kerala, India.

Room Reservation Policy:

When reserving a room your name, arrival- and departure dates and other booking requirement details” are required to process the room reservations.

A room reservation is binding once it has been confirmed Via Teal Luxury Stays E – Reservation Voucher or in writing and you have received a reservation confirmation number.

All room reservations must need an advance deposit for the bookings to hold on guaranteed basis. Any booking without advance deposit will be treated as cancelled before 30 days of the day of arrival

Check-in – Checkout Policy:

The primary guest must be at least 18 years of age to be able to check into the hotel.

The usual standard check-in time is 1.00 PM. We try to ensure that you can check-in any time after that till your reservation is valid.

It is mandatory for all guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Note that PAN card is not acceptable. Without an original copy of a valid ID, you will not be allowed to check-in.

Early check-in is subject to availability. For guaranteed early check-in, room to be reserved from the previous night. Rooms are held until 6 pm on day of arrival unless guaranteed by a credit card or deposit.

If your reservation is for several nights, the hotel is entitled to charge you the full amount for the whole stay Early departure before the agreed day may also cause changes in the room rate confirmed.

Room Reservation Policy:

We use your personal information in order to fulfil our commitment to providing an unparalleled guest experience in connection with all of your interactions with Teal Luxury Stays (the “Purpose”). As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather. As one of our guests or someone else with whom we do business, you understand and agree that we collect, use and disclose your personal information in accordance with this Privacy Policy for Guests.

If you are not satisfied with the response that you receive, you can escalate your concern to the management by sending an email to sales@tealluxurystays.com.

Teal Luxury Stays is a fast-growing Hospitality & Vacation Management company in India. We manage Different Portfolio like hotels/ Homestays/Villas/ Event Centres/ Plantation Bungalows and Resorts in Kerala.

Our Effective Management and Excellent relationship with the hospitality industry make each one of our property get the benefit of successful operations and Profitable growth.

Our Luxury serviced villas, Apartments and home stays and Resorts are in beautiful and scenic tourist destinations in India. Currently Teal Luxury Stays portfolio is comprised of guest rooms across multiple select-service, extended stay, mid-scale, and full-service brands in Kerala

Teal Luxury Stays offer a unique opportunity for all kinds of travellers to gain first-hand experience of a place, culture and traditions. Teal Luxury stays ensure a blissful time, pouring love in the form of local, homemade delights. We support – Our Corporate Team provides complete services in both business development and Operational management. Our Team manage Offline and Online sales and Marketing and Branding.

Our Services &Core Competencies

1. Central Reservation Team
2. Representations
3. OTA Representations
4. Offline and Online Sales
5. Marketing
6. Branding
7. Social Media Promotions
8. Professional Operations Management

For More Informations can reach to us on + 91 98108 999968 or Email us @ tealluxurystays@gmail.com or visit our website www.tealluxurystays.com

© 2023 Teal Luxury Stays. All Rights Reserved | Powered by Extremaa Technologies